Our values

We put ourselves in our customers’ shoes to truly understand what will create the most value.

• We take the time to really know and understand our customers
• We listen closely to customer feedback to deliver experiences that improve their daily lives
• We consistently look for ways to create more value on and off the road.

We’re curious and creative, actively listening and learning to keep moving forward.

• We quickly adapt, always listening and learning as we go
• We explore new ideas and experiment with different ways of doing things
• We strive to make ourselves and our business better in every action we take.

We partner both in and outside of Transurban to create the best solutions, always with respect.

• We work side by side to draw on each other’s unique knowledge, perspectives and experiences
• We communicate openly and transparently, with respect and care in every interaction
• We empathise with each other and our partners; striving to find mutually beneficial solutions.

We act with integrity, doing what matters efficiently and effectively, to make a difference for the long term.

• We are committed to safety and quality, no matter our role
• We deliver with excellence and follow through on what we say we will
• We consider the social, environmental and long-term impact of everything we do.